Services built
for charities.
Six joined-up service areas covering the full lifecycle of charity technology — from your first website through to the day-to-day running of your systems. Pick what you need; we'll fit it to your team, your funders and your budget.
Web design & creation
Charity websites that earn trust, convert visitors into supporters and stay easy to run after we hand them over.
We design and build websites specifically for charities, social enterprises and member organisations — not generic small-business templates retrofitted with a donate button. Every site starts with the people you serve: donors, volunteers, beneficiaries and funders. We map the journeys they actually take, then design pages that guide them clearly to the action that matters.
Sites are built on modern, accessible foundations (WCAG 2.2 AA), optimised for Core Web Vitals and mobile-first by default. We integrate donation platforms (Stripe, GoCardless, Enthuse, JustGiving), event ticketing, newsletter sign-ups and content management your team can confidently edit without breaking anything.
What's included
- Discovery, sitemap and content strategy
- Brand-aligned UI design and prototyping
- Accessible, responsive build (WCAG 2.2 AA)
- CMS training so your team can self-serve updates
- Analytics, SEO foundations and donation integrations
Charity digitisation
Replacing spreadsheets, paper forms and disconnected tools with cloud workflows that fit how your charity actually works.
Most charities we meet are still doing brilliant work with patchwork systems — shared inboxes, Excel registers, paper referral forms, manual reporting at quarter-end. Digitisation isn't about adding more tools; it's about removing friction. We audit what your team does day-to-day, identify the highest-friction processes, and design lightweight digital workflows that save hours every week.
Typical outcomes: online referral forms that flow directly into your case management system, automated reminders for renewals and reviews, dashboards that pull reporting numbers automatically, and integrations between the tools you already pay for (Microsoft 365, Google Workspace, Mailchimp, Xero) so data only ever gets entered once.
What's included
- Operational audit and process mapping
- Workflow automation (Power Automate, Zapier, Make)
- Microsoft 365 / Google Workspace optimisation
- Online forms, intake and case management
- Staff training and written runbooks
Email & hosting
Professional email, domain management and secure hosting your charity can rely on — without surprise outages or invoices.
Email is mission-critical and one of the most exploited attack surfaces in the sector. We move charities onto Microsoft 365 or Google Workspace with proper security baselines: MFA, conditional access, DKIM, SPF and DMARC configured correctly so your messages reach donors and don't end up in spam. We also handle domain registration, DNS and SSL renewals so you never lose a website to an expired record.
Hosting is matched to the workload: managed WordPress, static-site hosting on edge networks, or full cloud infrastructure where needed. Everything is monitored 24/7, backed up daily and patched without you having to think about it.
What's included
- Microsoft 365 / Google Workspace migration & licensing
- Domain, DNS and SSL management
- Email authentication (SPF, DKIM, DMARC)
- Managed hosting with daily backups and monitoring
- Mailbox security, anti-phishing and spam protection
CRM & donor management
One trustworthy record of every supporter, member and beneficiary — so you can fundraise, report and steward relationships properly.
We implement and tailor CRM platforms suited to UK charities — Salesforce Nonprofit Cloud, HubSpot, Beacon, Donorfy and Microsoft Dynamics — depending on size, budget and what you already use. The aim is the same regardless of platform: a single, clean record of every interaction, integrated with your website, donation pages, email marketing and finance system.
We migrate historic data carefully (deduplicating, normalising and preserving Gift Aid history), set up segmentation and stewardship journeys, and build the reports trustees and funders actually ask for. Staff get hands-on training and documentation so the CRM becomes something the team uses, not avoids.
What's included
- CRM selection, implementation and configuration
- Data migration, cleansing and deduplication
- Gift Aid, regular giving and finance integration
- Donor segmentation and stewardship journeys
- Dashboards, KPI reporting and trustee packs
Governance & compliance in tech
Practical GDPR, cyber security and trustee-grade governance — proportionate to your size, robust enough for funders and regulators.
Charities hold some of the most sensitive data of any sector — beneficiary records, safeguarding information, donor finances — and trustees are personally accountable for how it's protected. We help you meet those duties without drowning in policy templates. That means a clear data map, a defensible GDPR position, role-based access across your systems, and security controls aligned to Cyber Essentials.
We produce and maintain the policies funders and auditors expect (data protection, information security, acceptable use, data retention, incident response), advise the board on tech risk, and run tabletop exercises so your team knows what to do when something does go wrong.
What's included
- GDPR audit, data map and ROPA
- Cyber Essentials and Cyber Essentials Plus readiness
- Information security and data protection policies
- Trustee tech risk reporting and board briefings
- Incident response planning and tabletop exercises
IT support & managed services
A friendly outsourced IT team — proactive monitoring, fast response and strategic advice, sized for charity budgets.
Most charities can't justify a full in-house IT department, but the alternative — calling a generalist when something breaks — is expensive and stressful. Our managed service model gives you a named team that already knows your systems, responds to tickets within agreed SLAs, and quietly handles the maintenance work (patching, backups, security updates, licence reviews) that prevents problems in the first place.
We support staff on Windows, macOS, Microsoft 365 and Google Workspace; manage devices through Intune or Jamf; and act as the technical interface to your other suppliers so you're never left translating between vendors. Quarterly reviews keep your roadmap, budget and risk register up to date.
What's included
- Service desk with defined response SLAs
- Endpoint management (Intune, Jamf) and patching
- Backup, disaster recovery and business continuity
- Vendor management and procurement advice
- Quarterly strategy and budget reviews
Not sure where to start?
Most engagements begin with a free, no-pressure conversation about what's working, what isn't, and where technology could genuinely help. We'll tell you honestly if we're the right fit.
Start a conversation